Call center is open from 10am to 7pm on Monday to Friday and on Saturdays its open from 10am to 5pm.
Keep you model number and warranty details handy before calling.
This will help the iBall Mobiles customer care agent to help you in a better manner and provide a quick resolution to your query.
*Please note that the call center remains closed on Sundays and Public Holidays.
For any suggestions, complaints, feedback, you can write to the above mentioned email address. Their support team usually gets back within 48 hours, but it may take longer duration too.