Feel free to call on the toll free number for any queries, complaints or suggestions related to the phones.
In case of warranty related issues, please keep your warranty information and mobile model handy.
This will help the CC agent to assist you in a faster way.
Use the above link to get in touch with Xolo Support team via email. They usually get back with a resolution in 48 hours. It may take longer if there is a public holiday or Sunday in between.